If you're having trouble signing in to your Tee account, please try the following:
- Ensure you're logging in at the right site: https://tee.talkspace.com.
- Ensure you're logging in with the phone number linked to your account.
- Ensure you have a good cell signal and can receive short-code messages. Contact your phone carrier if you don’t receive the code.
- Switch between Wi-Fi and cellular data to rule out local network issues.
- Disable any VPNs or privacy-focused browsers (like Vivaldi or DuckDuckGo), as these often interfere with the login process.
- Avoid repeated login attempts and wait 15–30 minutes after multiple failed attempts.
- Your access may be restricted due to an age block or a clinical crisis safety measure. For more details, see: Why Did I Get Blocked?